Canva is a popular graphic design tool that allows users to create various designs, such as social media posts, flyers, and business cards, with its user-friendly interface and wide range of templates. However, there are several reasons why someone may want to cancel their Canva subscription, such as financial reasons, unfamiliar transactions, or discovering better alternatives. In this article, we will explore these common reasons and provide insights on how to cancel a Canva subscription.
Check out this Youtube video to learn how to effectively cancel your Canva Pro subscription and avoid unwanted charges. Don’t miss out on these valuable tips for managing your subscriptions!
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How to Cancel Canva Subscription
Step-by-Step Guide
If you’ve discovered a new design tool or Canva’s pricing is no longer feasible for your business, you might want to consider canceling your Canva subscription. Here’s a step-by-step guide on how to do it:
- Go to Canva’s homepage and log in to your account.
- Click on your profile icon and select “Account Settings.”
- Under “Billing & Plans,” find the subscription plan that you want to cancel. Under the plan name, click on “(More actions).”
- Click on “Cancel subscription.”
- You will then be asked a few questions about your reason for canceling Canva. Answer them and click on “Continue.”
- Confirm the cancellation by clicking on “Cancel my subscription” on the next page.
- Your subscription will now be canceled, and you’ll receive a confirmation email from Canva.
Cancelation through Different Devices or Platforms
If you want to cancel your Canva subscription through various devices and different platforms, here’s how:
Device/Platform | Instructions |
---|---|
Laptop/Computer | Follow the step-by-step guide above on Canva’s homepage |
Android | Open Google Play Store, go the “Subscriptions” section, find “Canva,” click on “Cancel,” and follow the instructions |
iOS | Open App Store, go to your Apple ID, click on “Subscriptions,” find “Canva,” click on “Cancel Subscription,” and follow the instructions |
The Canva Pro Money-Back Guarantee Policy
Canva’s refund policy for their Pro subscription is very clear – there are no refunds issued on any account after 30 days. This means that if you cancel your Canva Pro subscription past the 30-day mark, you will not be able to receive a refund for the remaining subscription period. However, you can cancel your account to avoid accidentally renewing it for the next billing cycle.
Despite the no-refund policy, Canva Pro still offers a trial period. This allows users to test the service and decide if it suits their needs before committing to a subscription. During the trial, you can cancel the subscription anytime without being charged.
If you have any questions or concerns about your Canva Pro subscription or billing, you can reach out to their customer support for assistance.
What Happens After Canceling a Canva Subscription?
When you cancel your Canva subscription, your account will still be active until the end of the current billing period. You won’t be able to access the premium features, but you will still have access to any designs and Brand Kit that you created in Canva.
If you decide to upgrade to Canva Pro or Canva for Teams again, you can still use these designs and Brand Kit. However, if you don’t plan on upgrading, it’s important to note that your account and designs will not be deleted. They will still be stored on the Canva servers, but you won’t have access to them unless you reactivate your subscription.
If you have any downloads from Canva, you will still have access to them even after canceling the subscription. This includes any images, graphics, or designs that you have used for personal or commercial use.
FAQs
1. Does Canva Pro have a monthly subscription option?
Yes, Canva Pro offers a monthly subscription option to its users. However, it is important to note that opting for the monthly subscription can be more expensive compared to the annual billing plan. The monthly subscription will cost you $12.99 per month, while the annual plan is only charged at $9.99 per month, billed annually.
2. Is there a cancelation fee if I cancel my account after 30 days?
No, there are no cancelation fees associated with canceling your Canva Pro subscription. However, it is important to note their refund policy, as there is no refund for any account after 30 days. In order to avoid accidentally renewing the account at the end of the billing period, you can cancel the account if you are not using the software anymore. But you will still have full access to your account until the end of the billing period.
3. How to Get a Refund if Not Satisfied With Canva Pro?
If you are not satisfied with Canva Pro and would like to request a refund, you need to contact their support team through their website or email. However, Canva Pro offers refunds only within 30 days of purchase. To qualify for a refund, you must provide a detailed explanation about why you’re not satisfied with the software.
4. Best Alternatives for Canva Pro?
If you are looking for a free alternative to Canva Pro, you might want to consider GIMP, Inkscape or Adobe Spark. They offer similar features and functionality to Canva Pro, but you can use them for free. However, if you want a low-cost alternative to Canva Pro, you can try PicMonkey, Crello, or DesignWizard. These tools offer more affordable pricing plans compared to Canva Pro with similar features.
The Bottom Line
Canceling your Canva subscription can save you money, but there are a few things to consider before doing so. If you’re experiencing unfamiliar transactions or have found a low-cost alternative, canceling may be the best choice for you. Keep in mind that refunds aren’t available after 30 days of use, but canceling won’t delete your existing designs and Brand Kit.
Exploring free alternatives or downgrading to a lower subscription level may also be worth investigating before canceling entirely. Remember to check out the Canva Button and API keys if you’re interested in integrating Canva into your website or app.
References
Here are some relevant links to external sources that can help with canceling a Canva Subscription: