DocuSign is a popular electronic signature service that allows users to sign and send documents online. However, there may come a time when you need to delete your account for various reasons, such as switching to a different service, or if you no longer require the platform. This guide will walk you through the steps on how to delete your DocuSign account.
- 1 Important Points to Consider Before Deleting Your DocuSign Account
- 2 Steps to Delete Your DocuSign Account
- 3 Frequently Asked Questions About Deleting DocuSign Account
- 4 Popular Alternatives to DocuSign
- 5 Conclusion
- 6 References
Important Points to Consider Before Deleting Your DocuSign Account
If you are considering deleting your DocuSign account, you must be aware of the impacts it may have on your previous signed documents. Before proceeding with the deletion process, it is essential to understand the possible risks and issues that could arise.
Impact on Documents Previously Signed
Deleting your DocuSign account may result in the loss of previously signed documents. If you have important documents stored within your DocuSign account, you should download them to your device to ensure you have a copy even after deleting your account. Changing your email address is another option to keep your documents. You can update the email address in your DocuSign account to ensure that any future correspondence and documents will continue to be sent to you.
Possible Loss of Account History
When you delete your account, all of your account history may be lost. This includes past transactions, payments, and other account-related information. If you need to retain your account history, export it before deleting your account.
Payment Issues and Refunds
If you have an active paid subscription with DocuSign, downgrading to the free version may result in payment issues or refunds. It is important to make sure you know your billing cycle before starting the deletion process. Any payments made before the cancellation cannot be refunded, and you will not be able to undo the cancellation of your subscription.
Steps to Delete Your DocuSign Account
Deleting your DocuSign account is a simple process that can be done in just a few steps. Follow the instructions below to delete your DocuSign account permanently:
- Log in to your DocuSign account using your email and password.
- Click on the Settings tab at the top right corner of your screen.
- Select the Plans and Billing option from the drop-down menu.
- Choose the cancellation option to proceed with cancelling your subscription. You will see a Cancel Subscription button at the bottom of the page.
- If prompted, provide the reason for cancelling your DocuSign account. This is optional.
- If requested, verify your identity by following the on-screen instructions.
- Confirm the cancellation by clicking the Confirm button in the pop-up window.
By following these steps, your DocuSign account will be permanently deleted. Make sure to download or print any important documents before cancelling your subscription, as they will no longer be accessible after the account is deleted.
Frequently Asked Questions About Deleting DocuSign Account
- What happens to documents previously signed on the account? Once you delete your DocuSign account, you will not be able to access any of the documents or envelopes that were previously signed on the account. It is important to download and save any important files before deleting your account.
- How can I recover my account after deleting it? Once an account is deleted, it cannot be recovered. Make sure to think through your decision before proceeding with deleting your account.
- What are the steps to follow when cancelling my subscription or closing the account? If you wish to cancel your subscription and downgrade your account to a free version or permanently close your account, you can do so by selecting the Plans and Billing > CHANGE PLAN option in the Settings tab. At the bottom of the screen, select “Cancel Subscription” to downgrade or click on the “Close Account” link for permanently closing the account.
- What happens to my payment and subscription when I close or delete my account? If you have a paid subscription and you close or delete your account before the subscription period ends, you may not receive a refund for the remaining balance. It is recommended to cancel your subscription before closing the account to avoid being charged.
Popular Alternatives to DocuSign
If you’re looking for e-signature tools that offer similar features to DocuSign, consider these alternatives:
|Dropbox Sign (formerly HelloSign)||Simple interface, affordable pricing||Limited features for larger businesses|
|OneSpan Sign||Strong security features, customizable workflows||Expensive pricing compared to competitors|
|Adobe Acrobat Sign||Integration with Adobe suite, advanced editing options||Higher pricing for premium plans|
|Formstack Sign||Customizable branding, user-friendly interface||Limitations on integrations with other tools|
|signNow by airSlate||Powerful automation capabilities, competitive pricing||Customer support can be slow to respond|
|SignRequest||Advanced API options, affordable pricing||Limited functionality for large teams|
|PandaDoc||Robust document management features, integrations with CRM tools||Pricing may be too high for small businesses|
Each of these tools offer unique features and benefits that may fit your business needs better than DocuSign.
To delete a DocuSign account, users can either downgrade to a free version or permanently close their account. To downgrade, select another plan type or cancel the subscription. To permanently close the account, select the “click here” link under the Close Account heading. Alternatives to DocuSign include E-Sign, Dropbox Sign, OneSpan Sign, Adobe Acrobat Sign, Formstack Sign, signNow by airSlate, SignRequest, and PandaDoc.
It is recommended to thoroughly evaluate one’s needs and compare the features of several e-signature solutions before choosing the most suitable one. The best option would be the one that provides the desired functionalities at a reasonable cost, while also meeting the security and compliance standards required for the specific industry or use case.