If you have decided that it’s time to move on from Disney+, you might be wondering how to delete your account. There are several benefits to doing so, including protecting your personal information and freeing up space on your devices.
By deleting your Disney+ account, your email address, first and last name, and profile name and attributes will be removed. Further, your account information will become anonymous, and you will no longer receive marketing emails from Disney+.
In this article, we will guide you on how to delete your Disney+ account.
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Step-by-Step Guide on How to Delete Disney Account
Step 1: Check if you have an active subscription
Before deleting your Disney+ account, make sure that you don’t have an active subscription. Cancelling your subscription does not delete your account.
To check if you have an active subscription, log in to your Disney+ account and click on the “Billing Details” option under the “Account” tab. If you have an active subscription, you need to cancel it first before deleting your account.
Step 2: Go to Disney+ Support page
To delete your Disney+ account, go to the Disney+ Support page using your web browser. You can easily access the page by typing “Disney+ Support” on your search engine.
Once you’re on the page, scroll down to the “Disney Account” section and click on “Delete Account” option.
Step 3: Log in to your Disney account
Before deleting your account, you need to log in to your Disney+ account. Enter your email address and password, then click on the “Log In” button.
You will then be directed to your Disney+ account homepage.
Step 4: Select “Delete Account”
On your Disney+ account homepage, click on the “Profile” option located on the top right corner of the page. After that, select “Account” followed by “Delete Account” option.
You will then be asked to provide a reason for the account deletion.
Step 5: Confirm the deletion process
After selecting the reason for the account deletion click Delete Account, click on the “Delete Account” button. A confirmation message will appear, reminding you that deleting your Disney+ account will permanently delete your email address, profile name and attributes, and any saved information.
To proceed, click on the “Complete Account Deletion” button.
FAQs
Q: What happens to my subscription if I delete my account?
If you delete your Disney+ account, your active subscription will not be affected. The subscriptions auto-renewal will not stop and the subscription will remain active.
If you wish to disable your subscription, you will need to turn off the subscription auto-renewal manually.
Q: How long does it take to delete my account?
The usual processing time for account deletions is immediate, but it may take up to a few days for the deletion to take effect. This delay is due to system updates and other technical processes.
Certain factors, such as any outstanding billing issues, may also affect the duration of the process.
Q: Will my personal information be completely erased?
When you delete your Disney+ account, your personal information, including your email address, first and last names, and profile name and attributes, will be erased. However, other Disney+ account information will remain anonymous and will no longer be associated with your email address.
Disney+ also unsubscribes you from all marketing emails, but bear in mind that certain transactional emails may continue to be sent to you. Disney+’s privacy policy governs the deletion of user information.
Conclusion
Deleting your Disney+ account can help users safeguard their personal information and unsubscribe from marketing emails. The step-by-step guide can make it easier for users to delete their accounts and dissociate their information from their email address.
However, it is important to note that deleting an account does not affect active subscriptions or auto-renewals, which need to be turned off separately. Following the instructions carefully can ensure that users can delete their accounts properly and protect their privacy.
References
- Log in to www.disneyplus.com.
- Click on the Profile checkbox located in the top right corner of the page.
- Go to Account Settings.
- Scroll down the screen and click on Delete Account.
- Follow the given information to delete your Disney+ account.