Fixing Greyed Out Amazon Music Songs: Ultimate Guide

Why Are Some Songs Greyed Out on Amazon Music?

There can be several reasons why songs or albums are grayed out on Amazon Music. Let’s take a look at the most common culprits:

1. License Issue

One possible reason for the grayed out songs is a license issue. Amazon Music must obtain licenses from music publishers and artists to make their content available for streaming.

If a particular song or album’s license has expired or been revoked, it will appear grayed out and cannot be played.

2. Expired Subscription

If your Amazon Prime membership or your Amazon Music Unlimited subscription has expired or been canceled, you may experience grayed out songs. To enjoy uninterrupted access to your music, make sure your subscription is up to date.

3. Network Issue

Sometimes, a poor network connection can lead to songs appearing grayed out on Amazon Music. If you haven’t used the app while connected to a wireless network in the past month or if your mobile data connection is weak, the songs may not be available for offline playback.

4. Active Offline Mode

If you have enabled the offline mode on the Amazon Music app, it may cause songs to appear grayed out. Offline mode allows you to download songs for offline playback, but you need to be connected to the internet at least once a month to validate your subscription and re-download the music.

5. App Update

If you recently updated the Amazon Music app on your mobile device, you may need to re-download your music. Sometimes, an app update can cause compatibility issues, resulting in grayed out songs.

Updating the app and re-downloading the music should resolve the issue.

How to Troubleshoot Grayed Out Songs on Amazon Music

Now that we understand the possible causes of grayed out songs on Amazon Music, let’s explore the troubleshooting steps to resolve this issue:

Step 1: Check Your Subscription Status

Start by ensuring that your Amazon Prime membership or Amazon Music Unlimited subscription is active. If it has expired or been canceled, renew your subscription to regain access to the songs.

Step 2: Connect to a Stable Network

If you’re experiencing grayed out songs while using mobile data, switch to a Wi-Fi network. A stable internet connection is crucial for smooth music streaming on Amazon Music.

If your Wi-Fi signal is weak, consider moving closer to the router or optimizing your network setup.

Step 3: Disable Offline Mode

If you have enabled offline mode on the Amazon Music app, you may need to disable it to resolve the grayed out songs issue. Open the app settings, navigate to the Offline Mode section, and toggle it off.

This will allow the app to validate your subscription and re-download the music for offline playback.

Step 4: Update the Amazon Music App

Check if there is an update available for the Amazon Music app on your device. Outdated versions of the app can sometimes cause compatibility issues, resulting in grayed out songs.

Update the app to the latest version and try re-downloading the music.

Step 5: Clear Cache and Data

If the above steps don’t resolve the grayed out songs issue, you can try clearing the cache and data of the Amazon Music app. This will reset the app settings and may fix any underlying issues.

Note that clearing data will remove any downloaded music, so make sure you’re connected to the internet before attempting this step.

Conclusion: Best Recommended Product for Amazon Music Listeners

After considering various products that can enhance the Amazon Music listening experience, we believe the Bose QuietComfort 35 II Wireless Bluetooth Headphones is the best option. Known for its exceptional sound quality and industry-leading noise cancellation, these headphones are a perfect companion for enjoying your favorite music on Amazon Music. Treat yourself to an immersive audio experience with the Bose QuietComfort 35 II Wireless Bluetooth Headphones.

Frequently Asked Questions

1. Why are songs grayed out on Amazon Music?

Songs can be grayed out on Amazon Music for various reasons. This can happen if the titles were removed from the Amazon Music Unlimited catalog, if your subscription expired or was canceled, or if your subscription was downgraded to the Single-Device Plan.

2. What should I do if my Amazon Music songs are grayed out?

If your songs are grayed out on Amazon Music, you can try troubleshooting steps such as updating the app, force stopping the app, or clearing the app cache. You should also ensure that you have a strong internet connection to stream music without issues.

3. Why can't I add songs to my library in Amazon Music?

If you're unable to add songs to your library in Amazon Music, it could be due to the offline mode being enabled. To fix this, you need to switch off the offline mode. For iOS devices, you can do this by tapping on the three dots icon, opening Amazon Music Options, and disabling Offline Music Mode.

4. Why are some of my Amazon Music songs greyed out?

Some of your Amazon Music songs may be grayed out if the titles were removed from the Amazon Music Unlimited catalog or if your subscription expired or was canceled. This can also occur if you're not an Amazon Music Unlimited customer and the tracks are moved to the unlimited category.

5. What is happening with Amazon Music?

Amazon Music is constantly introducing new features and ad-free content to enhance the listening experience for Prime members. This includes access to a full catalog of music available in shuffle mode, top podcasts available ad-free, and features to help users discover new music and shows.