Amazon Prime Video is a popular streaming service that offers a wide range of movies, TV shows, and original content. However, many users have reported facing the issue of the app constantly kicking them off and returning to the home screen.
This can be frustrating, especially when you’re in the middle of watching your favorite show or movie.
Check out this YouTube video that provides a solution to the frustrating issue of Amazon Prime constantly going back to the home screen on Toshiba Fire Smart TVs: [iframe here].
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Possible Solutions to the Issue
If you find yourself experiencing this problem with Amazon Prime Video, there are a few troubleshooting steps you can try to resolve the issue:
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Sing out of the Prime Video app and restart your device: Sometimes, a simple sign-out and device restart can fix the issue. Sign out of your Amazon Prime Video account, restart your device, and then sign back in.
This can help refresh the app and resolve any temporary glitches.
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Restart the Wi-Fi router: Connectivity issues can often cause the app to kick you out and return to the home screen. By restarting your Wi-Fi router, you can ensure a fresh connection and eliminate any network-related problems.
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Check for software updates: Outdated software can also lead to issues with the Prime Video app. Check for any software updates available for your device and install them if necessary.
This can help improve the app’s performance and address any known bugs or glitches.
Why Does Amazon Prime Keep Kicking Me Out on Roku TV?
Roku TV is a popular choice for streaming devices, and many users enjoy watching Amazon Prime Video on their Roku TVs. However, if you’re experiencing frequent app crashes and being kicked out to the home screen, it can be very frustrating.
There can be several reasons why this happens:
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Insufficient memory: Roku devices have limited memory, and if you have several apps installed or are running multiple apps simultaneously, it can put a strain on the system. This can cause apps like Amazon Prime Video to crash and go back to the home screen.
Try closing other apps or freeing up memory by removing unused apps to see if it resolves the issue.
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Outdated app version: Ensure that you have the latest version of the Amazon Prime Video app installed on your Roku TV. Developers frequently release updates to fix bugs and improve performance.
Go to the Roku Channel Store and check for any available updates for the app.
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Network connectivity issues: Poor Wi-Fi signals or weak network connections can cause streaming apps to crash. Make sure that your Roku TV is connected to a stable and reliable network.
You can try moving your router closer to the TV, or using a wired Ethernet connection if possible, to improve the network strength.
Issues While Playing Prime Video Titles
Sometimes, the issue of the Amazon Prime Video app going back to the home screen can be specific to certain titles. If you encounter this problem with specific movies or TV shows, here are a few steps you can take to resolve it:
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Clear cache and data: Clearing the cache and data of the Amazon Prime Video app can help resolve any temporary issues with specific titles. Go to the settings of your device, navigate to the app settings, and clear cache and data for the Prime Video app.
Sign back in and try playing the problematic title again.
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Check for title availability: Occasionally, certain titles may not be available for streaming in your region due to licensing restrictions. Check if the title you’re trying to watch is available in your country or region.
If not, you may need to wait for it to become available or use a VPN service to access it.
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Contact customer support: If you’ve tried the above steps and are still facing issues with specific titles, it’s best to reach out to Amazon Prime Video customer support. They can provide further assistance and troubleshoot the problem with you.
Best Recommended Product: Roku Streaming Stick+
After researching and considering various streaming devices, the best recommended product for enhancing your streaming experience is the Roku Streaming Stick+. With its powerful performance, easy setup, and wide range of streaming options, the Roku Streaming Stick+ offers a seamless and reliable streaming experience.
Buy the Roku Streaming Stick+ on Amazon
The Roku Streaming Stick+ provides 4K HDR streaming capabilities, ensuring crystal-clear picture quality for your favorite movies and TV shows. It also comes with a voice remote, making it convenient to navigate through your streaming apps.
With the Roku platform, you have access to over 500,000 movies and TV episodes from various streaming services, including Amazon Prime Video. The intuitive interface and user-friendly features make it easy to find and stream your favorite content.
In conclusion, if you’re facing issues with Amazon Prime Video constantly going back to the home screen, try the troubleshooting steps mentioned above. Restart your device, check for software updates, and ensure a stable network connection.
Additionally, considering the Roku Streaming Stick+ can enhance your streaming experience with its reliable performance and extensive streaming options.
Buy the Roku Streaming Stick+ on Amazon
Remember to always stay updated with the latest software versions and reach out to customer support if the issues persist. Enjoy uninterrupted streaming with Amazon Prime Video!
