Amazon Music Exception 180 Fix: 9 Proven Methods!

What is Amazon Music Exception 180?

The Amazon Music Exception 180 error is an error code that indicates a problem with your Amazon Music subscription or the digital license for the music you are trying to play. This error is most commonly associated with an expired subscription to Prime Music.

When this error occurs, you may experience playback issues or be unable to access certain songs or albums in your library.

Causes of Amazon Music Exception 180

The Exception 180 error can have several underlying causes. Here are the main reasons why you might encounter this error:

Expired Prime Music subscription: If your Prime Music subscription has expired, you may encounter the Exception 180 error. This error serves as a licensing issue indicating that your Prime Music subscription needs to be renewed.
Corrupted cache or data: The Exception 180 error can also occur due to a corrupted cache or date associated with your Amazon Music downloads. When the cache or data becomes corrupted, it can interfere with the playback of your music and trigger this error.
Expired digital license: Another potential cause of the Exception 180 error is an expired digital license for the music you are trying to play. This can happen if the license has reached its expiration date or if there was an issue with the licensing process.

9 Proven Methods to Fix Amazon Music Exception 180

Now that we understand the causes of the Amazon Music Exception 180 error, let’s explore 9 proven methods to fix this error and get back to enjoying your music seamlessly:

1. Renew your Prime Music subscription

As mentioned earlier, an expired Prime Music subscription is one of the primary causes of the Exception 180 error. To fix this error, you need to renew your subscription.

Here’s how:

Connect your device to the internet.
Open the Amazon Music app or website.
Follow the prompts to renew your Prime Music subscription.

By renewing your subscription, you ensure that your Prime Music is up to date and the Exception 180 error is resolved.

2. Clear the cache and data of the Amazon Music app

If the Exception 180 error persists even after renewing your Prime Music subscription, the next step is to clear the cache and data of the Amazon Music app. Here’s how you can do it:

Open the settings of your device.
Navigate to the “Apps” or “Applications” section.
Find and select the Amazon Music app.
Tap on “Storage” and then select “Clear cache” and “Clear data.”

Clearing the cache and data of the app can help eliminate any corrupted files or information that may be causing the error.

3. Update the Amazon Music app

Another potential solution is to update the Amazon Music app to the latest version. App updates often include bug fixes and improvements that can resolve compatibility issues and errors.

Follow these steps to update the app:

Open the app store on your device (Google Play Store for Android or App Store for iOS).
Search for “Amazon Music” and navigate to the app page.
If an update is available, click on the “Update” button.

Updating the Amazon Music app may fix any underlying issues and eliminate the Exception 180 error.

4. Check your internet connection

A stable internet connection is essential for streaming music on Amazon Music without interruptions. Poor internet connectivity can lead to playback issues and trigger the Exception 180 error.

To ensure a stable connection, follow these steps:

Disconnect and reconnect to your Wi-Fi network.
Restart your router or modem.
Move closer to your router if you are experiencing weak signal strength.

These steps will help you troubleshoot any internet connectivity issues that may be causing the Exception 180 error.

5. Restart your device

A simple yet effective solution is to restart your device. Sometimes, temporary software glitches or conflicts can trigger the Exception 180 error.

Restarting your device helps clear these issues and restore normal functionality. Here’s how to restart your device:

Press and hold the power button on your device.
Select the option to restart or power off and then turn it on again.

After the device restarts, check if the Exception 180 error persists.

6. Reinstall the Amazon Music app

If none of the above methods have fixed the Exception 180 error, it’s time to consider reinstalling the Amazon Music app. Reinstalling the app ensures that you have a clean installation and eliminates any potential software issues.

Follow these steps to reinstall the app:

Uninstall the Amazon Music app from your device.
Go to the app store (Google Play Store or App Store) and search for “Amazon Music.”
Reinstall the app by following the prompts on the app store.

After reinstalling the app, log in with your Amazon account and check if the Exception 180 error is resolved.

7. Contact Amazon Music support

If the Exception 180 error persists despite trying the previous methods, it’s advisable to reach out to Amazon Music support for further assistance. They have dedicated support channels to help you troubleshoot and resolve technical issues.

Contacting support ensures that you receive personalized guidance tailored to your specific situation.

8. Use an alternative music streaming service

If all else fails and you are unable to fix the Exception 180 error on Amazon Music, consider using an alternative music streaming service. There are several excellent options available, such as Spotify, Apple Music, or YouTube Music.

These platforms offer a wide range of music and may provide a seamless streaming experience without any technical glitches.

9. Stay updated with Amazon Music updates and news

Lastly, it’s essential to stay updated with the latest news and updates from Amazon Music. Regularly check for app updates and subscribe to official Amazon Music newsletters or forums to receive information about known issues and troubleshooting steps.

Being aware of any developments or fixes from Amazon Music can help you resolve the Exception 180 error quickly.

Conclusion

In conclusion, dealing with the Amazon Music Exception 180 error can be frustrating, but it doesn’t have to be a permanent setback in your music streaming experience. By following the 9 proven methods outlined in this article, you can resolve the Exception 180 error and get back to enjoying your favorite tunes seamlessly.

Remember to renew your Prime Music subscription, clear the cache and data of the Amazon Music app, check your internet connection, and stay updated with the latest news and updates from Amazon Music. If the error persists, don’t hesitate to contact Amazon Music support for personalized assistance.

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