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In today’s digital age, shopping online has become increasingly popular and convenient. One of the most widely used platforms for online shopping is Amazon.

With its vast array of products and efficient delivery system, it has become the go-to platform for many consumers. However, there may be instances where you encounter the issue of your Amazon order not showing up under orders.

This can be frustrating, especially if you need to track your order or have concerns about its delivery. In this article, we will explore the potential reasons behind this issue and provide you with step-by-step solutions to fix it.

Check out this Youtube video: “How to Fix Amazon Order Not Loading Problem” to find out why your Amazon order is not showing up under orders. It provides valuable tips and solutions to resolve this issue.

Understanding the Filters on the Manage Order Page

One common reason why your Amazon order may not be showing up under orders is due to the filters on the Manage Order page. These filters allow you to sort and organize your orders based on various criteria such as order status, date, and fulfillment.

In some cases, these filters may be inadvertently applied, causing your order to be hidden from view. To fix this issue, follow the steps below:

  • Go to the Manage Order page on your Amazon account.
  • Check the filters at the top of the page and ensure that none of them are active.
  • If any filters are selected, click on them to deactivate them.
  • Refresh the page and check if your order now appears in the list of recent orders.

Problems with the Amazon Mobile App

Another potential reason why your Amazon order may not be showing up is if you are using the Amazon mobile app. Some users have reported issues with orders not appearing on the app, despite having placed an order a few days ago.

If you are experiencing this issue, try the following steps:

  • Close the Amazon mobile app completely.
  • Clear the cache and data of the app from your device settings.
  • Reopen the app and log in to your Amazon account.
  • Navigate to the Orders section and check if your order now appears.

Technical Glitches and Server Issues

At times, technical glitches or server issues can cause temporary disruptions in the display of your Amazon orders. These issues are usually resolved by Amazon’s technical team within a short period of time.

If you suspect that the problem is due to technical issues, you can try the following steps:

  • Wait for a short while and refresh the page or app.
  • Log out of your Amazon account and log back in.
  • Try accessing your orders from a different device or web browser.
  • Contact Amazon customer support if the issue persists or if you have specific concerns about your order.

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In conclusion, having your Amazon order not show up under orders can be a frustrating experience. However, most of the time, this issue can be easily resolved by checking the filters on the Manage Order page, troubleshooting problems with the Amazon mobile app, or waiting for any temporary technical glitches to be resolved.

Remember to always double-check your filters, clear cache and data on the mobile app, and reach out to Amazon’s customer support if needed.

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Remember to always check your filters, troubleshoot any app issues, and reach out to Amazon support if needed. Happy shopping!

Frequently Asked Questions


Where are my hidden orders on Amazon?

To find your hidden or archived orders on Amazon, hover over the Account & Lists option and click Your Orders. Then, open Your Orders page and scroll down to the very bottom of the menu to find the Archived Orders option. Click that to view your hidden orders.

How to view archived orders on Amazon?

To view archived orders on Amazon, log into your Amazon account and hover over the Accounts & Lists dropdown in the top-right corner. Then, scroll down to the very bottom of that menu to find the Archived Orders option. Click that to access your archived orders.

How to find archived orders on Amazon

To find your archived orders on Amazon, go to Your Orders and locate the order or item you want to archive. Select Archive order and it will be removed from the default order history view. You can access your archived orders by clicking on the Archived Orders option in the menu.

What happens when an order disappears on Amazon?

If an order disappears from your Orders > Unfulfilled Orders page, it means the order was either canceled by the customer or placed under review. You can check under canceled orders on the My Orders page to see if it is listed there.

Why is Amazon not showing old orders?

The reason why old orders may not be showing on Amazon could be due to filters set on the Manage Order page. Check your filters and make sure they are not excluding the old orders. Adjusting the filters should fix the issue.

Author

An avid writer and digital enthusiast, I'm proud to contribute to EsoPress, bringing insights on the ever-evolving world of digital marketing. From SEO best practices to innovative strategies in affiliate marketing, my goal is to enrich our readers with valuable information. For collaborations or queries, feel free to reach out at [email protected]

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