When you’re trying to enjoy your favorite shows or movies on Amazon Prime Video, there’s nothing more frustrating than encountering a no sound problem. Don’t worry, we’ve got you covered.
In this article, we’ll guide you through the steps to troubleshoot and fix the Amazon Prime no sound problem. So, let’s get started!
Check out this Youtube video on how to fix audio issues on Amazon Prime Video 2022. It’s a helpful guide that will resolve any sound problems you may be experiencing:
Contents
Check Volume Settings
The first thing you should do when you encounter a no sound problem on Amazon Prime Video is to check the volume settings on your device. Sometimes, the system sound may be turned off or muted, causing the lack of audio.
Make sure the volume is turned up and not muted on both your device and the Amazon Prime Video player.
Restart Your Device
If the volume settings are correct and you’re still experiencing no sound on Amazon Prime Video, a simple restart of your device might solve the problem. Reboot your device and try playing the video again to see if the sound is restored.
Check Audio Output Settings
Another possible reason for the no sound issue on Amazon Prime Video could be incorrect audio output settings. Ensure that the audio output is set to the right device, such as your TV speakers or external speakers, depending on how you have your audio system set up.
Adjust the settings accordingly and check if the sound returns.
Verify Internet Connection
Sometimes, a poor internet connection can also cause the no sound problem on Amazon Prime Video. Make sure you have a stable and reliable internet connection to properly stream the audio.
Check your Wi-Fi or Ethernet connection and ensure there are no connectivity issues.
Clear Cache and Data
Clearing the cache and data of the Amazon Prime Video app can also help resolve audio-related problems. Go to the settings of the app on your device and navigate to the storage or application settings.
From there, clear the cache and data of the Amazon Prime Video app. Restart the app and try playing a video to see if the sound is now working.
Update the App
Outdated versions of the Amazon Prime Video app can sometimes cause issues, including no sound problems. Check for any available updates for the app on your device’s app store and make sure you have the latest version installed.
Updating the app can often fix bugs and improve overall performance.
Contact Amazon Support
If none of the above solutions work, it’s time to reach out to Amazon support for further assistance. Explain the issue you’re facing with the no sound problem on Amazon Prime Video and provide them with any relevant details, such as the device you’re using and the troubleshooting steps you’ve already taken.
Amazon support should be able to provide you with additional guidance and help resolve the issue.
Conclusion
In conclusion, encountering a no sound problem on Amazon Prime Video can be frustrating, but it’s not an insurmountable issue. By following the troubleshooting steps outlined in this article, you should be able to resolve the problem and get back to enjoying your favorite shows and movies with crystal clear audio.
Recommended Product: Bose QuietComfort 35 II Wireless Bluetooth Headphones
Enhance your audio experience with the Bose QuietComfort 35 II headphones. These wireless Bluetooth headphones provide exceptional sound quality and noise-canceling technology, allowing you to fully immerse yourself in your favorite content. With easy connectivity and long battery life, the Bose QuietComfort 35 II headphones are the perfect companion for your Amazon Prime Video streaming sessions.
You can find the Bose QuietComfort 35 II Wireless Bluetooth Headphones on Amazon here.
