Bright Money is a subscription-based financial management service that helps customers achieve their financial goals by providing personalized financial planning and advice. However, there may be instances where customers may need to cancel their subscription. The cancellation process is straightforward and can be done online or through the Bright Money app. In this article, we will guide you on how to cancel your Bright Money subscription and get a refund if applicable.
Step-by-Step Guide: How to Cancel Bright Money
Step 1: Sign in to Your Account
To start the cancellation process, the first step is to sign in to your Bright Money account. You can do this by going to the Bright Money website and clicking on the “Sign In” button located at the top right corner of the page. Once you have successfully signed in, locate the account section.
Step 2: Click on Cancel Subscription Tab
After locating the account section, click on the “Cancel Subscription” tab. This tab can be found under the account section. Clicking on this tab will take you to the cancellation form.
Step 3: Enter a Reason and Click Cancel
On the cancellation form, enter the reason for cancelling your Bright Money subscription. After indicating the reason, click on the “Cancel” button to complete the cancellation process. It is important to note that if you cancel within the 30 day trial period, you are entitled to a refund of your subscription fee.
FAQs
Q: What happens after I cancel my Bright Money subscription?
After canceling your Bright Money subscription, your account will be closed, and you will no longer have access to the service’s features. You will not be charged for any future payments as well.
Q: Can I get a refund after canceling my Bright Money subscription?
If you cancel your Bright Money subscription within 30 days of sign-up, you are entitled to a full refund of your subscription fees, whether it’s a monthly or annual payment. However, the setup fee is non-refundable. You can request a refund by emailing [email protected].
Q: Will I be charged if I forget to cancel my Bright Money subscription?
Yes, Bright Money subscriptions are set up for automatic renewal, so you will continue to be charged unless you manually cancel the subscription. To avoid being charged, make sure to cancel your subscription before the next billing cycle.
Conclusion
In conclusion, canceling a Bright Money subscription is a simple process that can be done through the user account settings or via email to support. It’s important to take note of the 30-day trial period and the one-year contract period, as canceling within 30 days entitles you to a refund of subscription fees, but not the setup fee. If you encounter any problems or have questions, don’t hesitate to contact Bright Money support for further assistance. Follow the step-by-step guide provided and cancel your subscription hassle-free.
References
Bright Money Terms and Conditions
Federal Trade Commission Regulations on Subscription Cancellation
