Are you looking for a way to close your DocuSign account? DocuSign is a popular digital signature service provider that allows businesses and individuals to sign, send and manage documents online easily. However, sometimes you may want to close your account for various reasons such as not finding the service useful or exceeding your budget. This article will guide you on how to close your DocuSign account and cancel your subscription if required.
- 1 Section 1: Reasons to Close a DocuSign Account
- 2 Section 2: How to Close a DocuSign Account
- 3 Section 3: FAQs
- 4 Conclusion
- 5 References
Section 1: Reasons to Close a DocuSign Account
There could be many reasons why someone would want to close or delete their DocuSign account. One of the main reasons could be that they no longer require the service or have moved onto another e-signature platform. Another reason could be due to privacy concerns or lack of trust in the company’s security measures. Some users may also find the pricing too high or not affordable for their needs.
Section 2: How to Close a DocuSign Account
Step 1: Log in to your DocuSign Account
To close a DocuSign account, first, open the website docusign.com and click on “Log in” at the top right corner of the page. Enter your email and password and then click on “Log in”.
Once you are logged in, click on your profile picture or initials in the top right corner of the dashboard to access the drop-down menu. From the menu, select “Account settings”.
Step 3: Cancel or Downgrade Account Subscription
After clicking on “Account settings“, select “Plans and Billing” and then click on “Change Plan”. Here you will have the option to select a new plan, downgrade or cancel your subscription. Select cancel to completely close your account.
Step 4: Confirm Cancellation or Downgrade
Once you have selected to cancel your account, you will need to confirm your choice by providing a reason for the cancellation. Once confirmed, your account will be closed, and you will no longer have access to any of your documents on DocuSign. Ensure that you download all of your documents before completing the cancellation process.
Section 3: FAQs
How do I know if my DocuSign Account is Cancelled?
Once you have cancelled your DocuSign account, you will receive a confirmation email from DocuSign notifying you that your account has been cancelled. This email will list the date that your account was closed as well as any outstanding payments that need to be resolved.
Can I Reactivate My Cancelled DocuSign Account?
Yes, you can reactivate your cancelled DocuSign account. If you wish to reactivate your account, you will need to contact DocuSign customer service and request to have your account reopened. You will need to provide your account administrator email address and account number to confirm that you are authorized to make changes to the account.
Do I Need to Cancel My Subscription to Close My DocuSign Account?
Yes, cancelling your DocuSign subscription is required in order to close your account. To cancel your subscription, log into your DocuSign account and select the Settings tab. From there, select Plans and Billing and then Change Plan. You can either choose a different plan or proceed to cancel your subscription and close your account.
In conclusion, closing your DocuSign account can be done in a few easy steps if you have the necessary information required. It is important to double-check with your bank the procedure for account closures to make the process hassle-free. Make sure you download all your documents before closing your account. Lastly, ensure that you receive confirmation of account closure to ensure that all personal information and documents have been removed from the platform. By following these steps, you can easily and safely close your DocuSign account.
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