If you are reading this article, chances are you are looking for information about closing your DocuSign account. DocuSign is a popular electronic signing service that allows users to easily create digital signatures for electronic documents. However, for various reasons, you may want to close your account. In this post, we will discuss some of the reasons why you may want to close your DocuSign account, and we will guide you through the process of doing so.
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Contents
Step 1: Log in to Your DocuSign Account
If you’re planning to close your DocuSign account, the first thing you need to do is log in to your account. You will have access to the close account feature after logging in.
Step 2: Go to Account Settings
To close your DocuSign account, you need to go to your account settings. First, log in to your DocuSign account. Then, click your name or profile icon on the top right corner of the screen. From the drop-down menu, select “Preferences”. This page will show your account details and settings.
Step 3: Select Close Account
To close your DocuSign account, follow these simple steps:
- Log in to your account as an administrator
- Click on the Settings tab in the top menu
- Select Cancel subscription to switch to the cancel registration process
- Confirm your selection and you will receive a prompt for confirmation
Make sure to read the entire list of instructions carefully.
Step 4: Confirm the Closure of Your Account
When you’re ready to close your DocuSign account, follow the steps to confirm the closure. The confirmation prompt allows for the option to switch between different actions. Click “Yes” to confirm and finish the closure process.
Step 5: Downgrade to Free Plan (Optional)
DocuSign recommends downgrading your account to a free plan instead of closing it if you want to keep access to your completed documents at no charge. However, this will restrict your ability to send future documents since free accounts can only have a single user. To downgrade your account:
Conclusion
In conclusion, properly closing a DocuSign account is important to ensure that you leave nothing important behind and to avoid unnecessary subscription charges. It is recommended to downgrade to a free plan rather than completely closing the account to maintain access to existing completed documents. To cancel your subscription, log in as an administrator, navigate to the Plan and Billing section, and select the option to close your account. Make sure to follow the remaining prompts and acknowledge the list of items before closing the account.
FAQs
Can I reopen a closed DocuSign account?
Unfortunately, once you have closed your DocuSign account, it cannot be reopened. All data and documents associated with the account will be permanently deleted and cannot be accessed again. If you need to use DocuSign in the future, you will need to create a new account.
What happens to my data when I close my DocuSign account?
When you close your DocuSign account, all data and documents associated with the account will be permanently deleted within a few weeks. This includes any completed, in-progress, and sent documents, as well as any templates, contacts, and integrations that you have set up. It is important to download or transfer any necessary documents or data before closing your account to avoid losing any important information.
References
To close your DocuSign account, follow a few simple steps. You can choose to cancel your subscription or downgrade your account. However, DocuSign recommends downgrading rather than closing it to maintain access to existing completed documents.
Here are the steps to cancel your DocuSign subscription:
- Visit https://app.docusign.com/auth
- Log in as an administrator
- Select the Admin tab from the top menu
- Navigate to Plan and Billing and click on the Change Plan link
- Scroll down to section Close Account to close your account
- Follow the remaining prompts
Before closing your Microsoft account, make sure to tie up loose ends, cancel subscriptions, and retrieve important files on various platforms like OneDrive, Xbox, Outlook.com, and more.
To manage your general settings or personal information, you can visit My Preferences > ACCOUNT > General and My Profile site, respectively.
If you need more information about how to close your DocuSign account or avoid complications in doing so, you can check out DocuSign Support and Everything You Need to Know About Closing Your DocuSign Account.
https://support.docusign.com/en/articles/How-do-I-close-my-DocuSign-account