If you have a JC Penny account, logging in is crucial for accessing your account details, tracking your orders, and managing your rewards program. The JC Penny account login process is simple but essential for a seamless shopping experience.

Check out this Youtube video if you want to know how to easily access your JC Penny account online!

How to Create a JC Penny Account

If you’re looking to make a JC Penny purchase, the first thing you’ll need to do is create a JC Penny account. Follow these steps to create your account:

  1. Go to the JC Penny website at www.jcpenney.com.
  2. Click on the “Sign In” button in the top right corner of the homepage.
  3. Click on the “Create Account” button at the bottom of the pop-up window.
  4. Enter your first name, last name, email address, and a password of your choice.
  5. Click on the “Create Account” button to submit your information.
  6. Check your email inbox for a message from JC Penny. Click on the verification link in the email to activate your account.

To link your JC Penny Credit Card to your account:

  1. Log in to your existing JC Penny account.
  2. Click on the “My Rewards” tab in the top right corner of the page.
  3. Click on “Link your card” and follow the instructions to add your card number to your account.
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Once you’ve created your account and linked your credit card, you’ll be able to enjoy all the benefits of shopping with JC Penny, including express checkout and the free rewards program.

Image of JC Penny account creation page

Logging In to Your JC Penny Account

To log in to your JC Penny account, go to the JC Penny website and click on “Sign In” in the top right corner. Enter your email address and password in the appropriate fields, then click “Sign In.”

If you don’t already have an account, click “Create Account” and follow the prompts to set one up.

If you’re having trouble logging in to your account, make sure you’re using the correct email address and password. If you’ve forgotten your password, click on “Forgot Password?” and follow the prompts to reset it.

If you’re still having trouble, contact JC Penny customer service for assistance.

Image of JC Penny login page

Managing Your JC Penny Account

If you have a JC Penny account, it’s important to make sure you are managing it properly to get the most out of your rewards and credit card benefits. Here are some tips on how to manage your account:

Overview of Account Management Options

When you sign in to your JC Penny account, you will be taken to your account dashboard. Here, you can view your account information and manage your settings.

You can also link your JC Penny credit card to earn rewards and enroll in the free Rewards program to earn even more benefits.

How to Edit Account Information

If you need to update your account information, such as your email address, phone number or shipping address, you can do so in the Account Dashboard. Simply click on “Account Information” and edit your details.

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How to View Account History and Make Payments

You can also view your account history and make payments through your JC Penny account. In the Account Dashboard, click on “Account Activity” to review your purchase history and “Payment” to make payments towards your credit card balance.

Image of JC Penny Account Dashboard Page

By properly managing your JC Penny account, you can make the most out of your rewards, credit card benefits, and online shopping experience. Make sure to keep your account information up to date and consistently check your account activity and rewards status to ensure you don’t miss out on any savings opportunities.

FAQs about JC Penny Accounts

If you have questions about your JC Penny account, check out these frequently asked questions:

  • How secure is my information in my JC Penny account?
  • Your information in your JC Penny account is secure. The website uses encryption technology to protect your personal and financial information.

  • What should I do if I forget my account password?
  • If you forget your account password, simply click the “Forgot Password?” link on the sign-in page. Follow the prompts to reset your password.

  • How do I unlink my JC Penny account from other services?
  • If you want to unlink your JC Penny account from other services, contact JCPenney Credit Services for assistance. For U.S. cardmembers, call 1-800-527-4403.


Having access to and managing a JC Penny account is crucial for customers who want to make the most out of their shopping experience. With features like Express Checkout and the FREE Rewards program, creating a jcp.com/rewards account and linking a JC Penny Credit Card can save customers time and money.

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Additionally, key account management tips such as scheduling quarterly business reviews, creating a contact plan, and focusing on the big picture can help JC Penny account holders maximize their benefits. If you have questions or need assistance with your account, contact JCPenney Credit Services at 1-800-527-4403 for US cardmembers.

Check out this Youtube video to learn about how to easily log in to your JCPenney credit card account and access all of its features. Don’t miss out on this helpful guide!


JC Penny Account Login

JC Penny Official Website


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