Welcome to our comprehensive guide on fixing the Amazon Music Exception #180 issue. If you’ve encountered this playback error while using Amazon Music, you’re not alone. Many Amazon Music users have experienced the Exception #180 error, which hinders their music streaming experience.
In this article, we will explore what Exception #180 in Amazon Music means and provide you with nine effective fixes to resolve the issue. So, let’s dive into the world of Amazon Music and find solutions to this frustrating error.
Contents
- 1 What is Exception #180 Amazon Music?
- 2 Fixes for Exception #180 Amazon Music
- 3 1. Check Internet Connection
- 4 2. Renew Prime Music Subscription
- 5 3. Update the Amazon Music App
- 6 4. Clear App Cache and Data
- 7 5. Reinstall the Amazon Music App
- 8 6. Restart Device
- 9 7. Disable VPN or Proxy Connections
- 10 8. Contact Amazon Support
- 11 9. Alternative Music Streaming Services
- 12 Conclusion
What is Exception #180 Amazon Music?
Exception #180 in Amazon Music is a common playback error that users encounter while using the platform, whether they have a free or paid subscription. This error is typically accompanied by a message indicating a licensing issue and the expiration of your Prime Music.
The error occurs when the digital license on your Prime Music expires and needs to be renewed. To resolve this issue, you will need to reconnect to the internet on your device and ensure that your Prime Music subscription is active.
Fixes for Exception #180 Amazon Music
Now that we understand the nature of the Exception #180 error in Amazon Music, let’s explore the nine effective fixes to resolve this issue. Follow these steps sequentially, and you should be able to enjoy uninterrupted music streaming on Amazon Music once again.
1. Check Internet Connection
The first step to fixing the Exception #180 error is to check your internet connection. Poor connectivity or intermittent network issues can disrupt the licensing verification process and trigger this error. Ensure that you have a stable internet connection before proceeding further.
2. Renew Prime Music Subscription
If your Prime Music subscription has expired, you will need to renew it to continue enjoying uninterrupted streaming. Visit the Amazon Music website or app, navigate to your account settings, and renew your Prime Music subscription. Once renewed, the Exception #180 error should no longer persist.
3. Update the Amazon Music App
Updating the Amazon Music app to its latest version can often resolve various playback errors, including Exception #180. Head to your device’s app store, search for the Amazon Music app, and install any available updates. After updating, check if the issue persists.
4. Clear App Cache and Data
App cache and data accumulation can lead to performance issues, including playback errors. Clearing the cache and data of the Amazon Music app can help resolve the Exception #180 error. To do this:
- Go to your device’s Settings.
- Navigate to the Apps or Applications Manager section.
- Locate and select the Amazon Music app.
- Tap on “Storage” or “Clear Cache.”
- Restart the app and check if the error is resolved.
5. Reinstall the Amazon Music App
If clearing the cache and data did not resolve the Exception #180 error, you can try reinstalling the Amazon Music app. This process ensures a fresh installation, eliminating any potential app-related issues. Follow these steps to reinstall the app:
- Uninstall the Amazon Music app from your device.
- Visit your device’s app store and search for “Amazon Music.”
- Download and install the app.
- Sign in to your Amazon Music account and check if the error persists.
6. Restart Device
Sometimes, a simple restart can work wonders in resolving technical issues. Restart your device, whether it’s a smartphone, tablet, or computer, and relaunch the Amazon Music app. This can help clear temporary glitches and restore normal playback without encountering the Exception #180 error.
7. Disable VPN or Proxy Connections
If you are using a VPN or a proxy connection while using Amazon Music, it may interfere with the licensing verification process and trigger the Exception #180 error. Disable any VPN or proxy connections on your device and try accessing Amazon Music without them. This can often resolve the issue.
8. Contact Amazon Support
If you have followed all the above steps and the Exception #180 error still persists, it is recommended to contact Amazon Music support for further assistance. They have the expertise to identify and resolve complex technical issues related to the platform. Reach out to their customer support team for prompt and personalized assistance.
9. Alternative Music Streaming Services
In rare cases where the Exception #180 error cannot be resolved, consider exploring alternative music streaming services. While Amazon Music offers a vast catalog of songs and features, there are other platforms available that can provide a similar experience. Some popular alternatives to Amazon Music include:
- Spotify – Search for Spotify on Amazon
- Apple Music – Search for Apple Music on Amazon
- Tidal – Search for Tidal on Amazon
- Google Play Music – Search for Google Play Music on Amazon
- Deezer – Search for Deezer on Amazon
These alternative music streaming services offer their unique features and libraries. Explore them to find the one that suits your preferences and streaming needs.
Conclusion
In conclusion, the Exception #180 error in Amazon Music can be frustrating, but it is not insurmountable. By following the nine effective fixes outlined in this article, you can resolve this playback error and enjoy uninterrupted music streaming again.
Remember to check your internet connection, renew your Prime Music subscription, update the Amazon Music app, clear app cache and data, reinstall the app if necessary, restart your device, disable VPN or proxy connections, and contact Amazon support if all else fails.
While Amazon Music is an excellent platform for streaming music, it’s always beneficial to explore alternative music streaming services as well. Our top recommendation among the alternatives mentioned earlier is Spotify, which offers a vast catalog of songs, personalized playlists, and seamless integration with various devices.
So, don’t let the Exception #180 error hinder your music enjoyment. Follow the steps outlined in this article and get back to listening to your favorite tunes without any interruptions.