DocuSign is a digital signature software that enables users to create electronic signatures for their documents. Whether a user scans a paper-based document or creates a new digital copy, DocuSign allows for quick and efficient electronic signing. However, there may be reasons why someone would want to cancel their DocuSign account, and this post will explore these reasons and provide steps on how to do so.
Are you struggling to cancel your Docusign account? Check out this Youtube video for step-by-step instructions on how to do it hassle-free.
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Why Cancel DocuSign Account?
If you are looking for reasons to cancel your DocuSign account, here are some possible reasons:
- Expense: DocuSign can be a costly option for electronic signature services, and you may be looking for a more affordable solution.
- No longer needed: If you no longer have a need for electronic signatures, you may want to cancel your account to avoid unnecessary expenses.
- User experience issues: If you have had problems with the user experience on the DocuSign platform, you may want to explore other options or cancel your account altogether.
- Data security concerns: If you have data security concerns related to electronic signatures, it may be worth exploring other options, or canceling your DocuSign account and looking for a solution that better meets your needs.
Cancelling a DocuSign Account in Easy Steps
If you are looking on how to cancel your DocuSign account, you can get it done in three easy steps below:
Step 1: Log into your DocuSign Account
Logging into your DocuSign account is the first step in cancelling your subscription. Make sure you have administrator access to proceed with the cancellation process.
Step 2: Access Billing Settings
Once logged in, navigate to the “Settings” tab and select “Plan and Billing.” This will redirect you to the billing settings section where you can terminate your subscription.
Step 3: Cancel Subscription
To proceed with cancelling your subscription, simply click “Change Plan” and select “Cancel Subscription.” This will put you down to the free plan. If you want to completely close your account, you will need to submit a use case (support ticket).
FAQs: Cancelling a DocuSign Account
What happens when I cancel my DocuSign subscription?
If you cancel your DocuSign subscription, you will be downgraded to a free account. This means some features may be limited or unavailable to you. You will also stop receiving support from the DocuSign team.
Can I cancel my subscription at any time?
Yes, you can cancel your DocuSign subscription at any time. There is no penalty or time constraint for cancelling your subscription. You can do it whenever you want as long as you are the administrator of the account.
Do I lose access to my documents after cancelling my account?
You will not lose access to your documents after cancelling your DocuSign account. DocuSign stores your documents in the cloud even after your account is cancelled. However, you may need to access your documents through a free account or by exporting them from DocuSign before cancelling your subscription.